If you have inventory tracking enabled in AbleCommerce and you are out-of-stock on a particular product, AbleCommerce switches to “View Mode” on the product page, and removes the Add to Cart button. If you don’t have your stock status messages enabled, your customers may wonder why they can’t order this particular product. Enabling the stock status message and out-of-stock message requires a simple setting change in the admin.
AbleCommerce Setting Change
In the admin area, use the main menu to go to Configure -> Store -> General.
In the right-hand column is the Inventory Control section. Change the “Display Inventory” selection to “Yes” and then review the In-Stock Message, Out-of-Stock Message and Availability Date Message values. Click the Save Settings button at the top of the page to commit your changes.
On the front-end, navigate to a product that has inventory tracking enabled and verify that you see the stock status message. If you are still not seeing the message, there may be more at play. It is possible that when your store was customized, the code to show the stock level was commented out or removed. In that case, if you are comfortable working with the AbleCommerce code pages, you can look for the commented out code in and restore it. You may also need to compare your control against an unmodified version if the block has been removed completely. If you aren’t comfortable doing this, Application X can assist you with restoring the missing functionality.
Sometimes, you may only want to display the inventory level when it reaches a specific level – maybe at your re-order mark, a store-wide fixed quantity, or even at a per-product level. Application X has customizations that we can install into your AbleCommerce store to provide this exact functionality or customize to meet your specific requirements.